Click to open network menu
Join or Log In
Mobafire logo

Join the leading League of Legends community. Create and share Champion Guides and Builds.

Create an MFN Account






Or

MOBAFire's first Mini Guide Contest of Season 14 is here! Create or update guides for the 30 featured champions and compete for up to $200 in prizes! šŸ†
's Forum Avatar

Find myself logged out often

Creator: FatelBlade February 16, 2017 11:35am
FatelBlade
<Member>
FatelBlade's Forum Avatar
Show more awards
Posts:
606
Joined:
Jan 5th, 2012
Permalink | Quote | PM | +Rep February 16, 2017 11:35am | Report
I'll oftentimes find myself logged out of the site at random intervals. I've had periods where it can be weeks but it isn't uncommon for it to occur a couple times a week.
My guess is it has to do with checking from different devices (Home PC and laptop)
I use Google Chrome for both.
Thank you Jovy for this bomb *** sig!
Meiyjhe
<Member>
Meiyjhe's Forum Avatar
Show more awards
Posts:
6702
Joined:
Oct 27th, 2012
Permalink | Quote | PM | +Rep February 16, 2017 11:53am | Report
I have the same issue and I already asked Wayne about it. He replied and he basically said that there is a bug with the "remember me" function. This has to do with the fact that it has been completely rewritten a while ago. Once they fix this it should be fine methinks
Change is gooooood
Picture by: Thalia Kael

Want to advertise your guide, but don't know where? Click here for an opportunity of a lifetime!
PsiGuard
<Retired Admin>
PsiGuard's Forum Avatar
Show more awards
Posts:
10290
Joined:
Jun 26th, 2011
Permalink | Quote | PM | +Rep February 17, 2017 5:00pm | Report
Wayne has mentioned this bug a few times (it seems to happen to him more than me). It'll probably continue to annoy him until we get it fixed, so rest assured we won't forget about it.

Matt hypothesized it had something to do with using multiple devices (especially if you log out on one device) but it's happened to people who only use their desktop, so I don't think we have this issue pinned down yet.

If you have any more information to add feel free to do so here.
Thanks to Minho for the sig!
Vapora Dark
<Perfectionist>
Vapora Dark's Forum Avatar
Show more awards
Posts:
10490
Joined:
Oct 16th, 2011
Permalink | Quote | PM | +Rep February 17, 2017 9:17pm | Report
PsiGuard wrote:
Wayne has mentioned this bug a few times (it seems to happen to him more than me). It'll probably continue to annoy him until we get it fixed, so rest assured we won't forget about it.

Matt hypothesized it had something to do with using multiple devices (especially if you log out on one device) but it's happened to people who only use their desktop, so I don't think we have this issue pinned down yet.

If you have any more information to add feel free to do so here.

Well I never used to log out on my phone anyway, but ever since that other bug that won't let me log back in I don't even have the option of logging out on my phone, and MOBAFire still frequently logs me out of my PC every few days. So I think it's unrelated.
Matt
<Administrator>
Matt's Forum Avatar
Show more awards
Posts:
4286
Joined:
Dec 8th, 2009
Permalink | Quote | PM | +Rep February 21, 2017 2:05am | Report
I did a full review of the "remember me" code tonight. I was unable to find any situation where you would be unintentionally logged out. Obviously there is something going on though.

These are the intended situations where you will find yourself logged out:

-If you didn't check "remember me" when you logged in, then closed your browser or went inactive for more than 30 minutes.
-If you cleared your cookies.
-If it has been more than 7 days since you logged in (it expires after 7 days no matter what).
-If you log out of any network site from any device.
-If you change or reset your password.
-If your account or IP is banned.

Logging you out globally when you log out from any one browser/device is cumbersome, so I'm going to rework that so it only logs you out for the current browser/device. Maybe that will help solve the issue.
Vapora Dark
<Perfectionist>
Vapora Dark's Forum Avatar
Show more awards
Posts:
10490
Joined:
Oct 16th, 2011
Permalink | Quote | PM | +Rep February 21, 2017 4:07am | Report
For the record, there was definitely a period where I was being logged out every few days, but nowadays I think it's infrequent enough that it might just be the 7 day expiration that's logging me out. I'll try and keep an eye out for the amount of time between each logout.
Matt
<Administrator>
Matt's Forum Avatar
Show more awards
Posts:
4286
Joined:
Dec 8th, 2009
Permalink | Quote | PM | +Rep February 21, 2017 4:16am | Report
Yeah I think the 7 days expiry combined with the global logout is making the issue more confusing.

I did some work on this tonight, it's not live yet but next time we deploy the site it will be changed.

-The cookie will live for 28 days instead of the current 7 days.
-Logging out will only ever disable the cookie for the current site in the current browser on the current device - no more logouts from other sites/browsers/devices logging you out globally.

Though keep in mind that even after we deploy these changes, your existing cookie will still have its old expiry. You won't get a new 28 day cookie until you log in again AFTER we deploy the changes.

We'll start rolling that out to the sites in the coming week and then monitor the situation, I'm hoping that will fix the issue.
Ekki
<Veteran>
Ekki's Forum Avatar
Show more awards
Posts:
1091
Joined:
Nov 28th, 2013
Permalink | Quote | PM | +Rep February 21, 2017 4:33am | Report
Matt wrote:
-If it has been more than 7 days since you logged in (it expires after 7 days no matter what).
Does this mean 7 days of not logging in or 7 days after ticking the "Remember me" box?
Matt
<Administrator>
Matt's Forum Avatar
Show more awards
Posts:
4286
Joined:
Dec 8th, 2009
Permalink | Quote | PM | +Rep February 21, 2017 5:08am | Report
It expires 7 days after ticking the box. The cookie does not "extend" itself. 7 days after it is created, it will expire, regardless of what you do (unless you delete it sooner). The new one will be the same; 28 days after logging in it will expire regardless of your level of activity or inactivity on the site, and you'll have to log in again.
Ekki
<Veteran>
Ekki's Forum Avatar
Show more awards
Posts:
1091
Joined:
Nov 28th, 2013
Permalink | Quote | PM | +Rep February 21, 2017 5:28am | Report
Nice. Thanks for the extension. I see why the system makes sense, but 7 days feels way too often.

You need to log in before commenting.

League of Legends Champions:

Teamfight Tactics Guide