Can't verify new profile

[quote=Elexias]Hello, I need help, I did rename my rune page and mastery to name as I got secret code, but I can't verify it for 12 hours already when I keep trying to verify it doesn't allow me it says that mastery name is wrong.. blah blah.. My main acc got banned and this is second acc which is ranked higher than my banned acc ( as my rank got deducted). I need update soon :D[/quote]

[quote=PsiGuard]Looking into this, thanks for letting us know. I'll get back to you as soon as I know more.[/quote]

[quote=Elexias]Just to add that I've been trying to verify profile every day since than, it doesn't work yet (Like Moba is not recognising update).[/quote]

[quote=PsiGuard]Yep, we can't say for sure yet but it looks like it might be a problem with our system not handling special characters correctly. A developer is working on the problem.[/quote]

[quote=Re4XN]Apparently, my account is stuck at Silver V and refuses to update. I am not able to verify it either.[/quote]

[quote=Re4XN]Figured out why it wasn't working for me. My MobaFire name did not match my Summoner name. ALSO, I had to rename BOTH a Rune page and a Mastery page for it to work.[/quote]

[quote=Elexias]It's more than 1 month past and I didn't get answer yet, may I get it done manually or something....[/quote]

[quote=PsiGuard]I'll check back to see if there's been progress on this, sorry for the delay (and thanks for the reminder).[/quote]

[quote=Elexias]It's been again >10 days and still no answer, I guess site owners are not interested in this site at all.[/quote]

[quote=FatelBlade]Yeah the development team on this website has no contact with the rest of the website nowadays.[/quote]