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Alredy verified, server change: Won't verify my...

Creator: ThaKinetic
February 21, 2013 1:22pm
5 posts page 1 of 1 Forums » Site Support » Alredy verified, server change: Won't verify my "new" account.
Permalink | Quote | PM | +Rep | Commend by ThaKinetic » February 21, 2013 1:22pm | Report
So guys, a little while ago i switched to West. As i was alredy verified, it only updated on my EUNE account. In other words, i can't seem to verify my changes here on West. Any solution on that? Do i need re-verifying, or am I just blind and missed something?
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Permalink | Quote | PM | +Rep | Commend by BarbJ » February 21, 2013 2:32pm | Report
Have you edited your profile to change your server to West? Click that little gear in the top right, and change your server on that page maybe. When I view your profile, it still says EUNE. I don't know if you missed that, or maybe that's where the issue lies.
"Listen to Joe... he knows what he's doing."
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Permalink | Quote | PM | +Rep | Commend by Matt » February 21, 2013 9:35pm | Report
I'm not sure what exactly the issue is. If you change your summoner details in your profile, it may reset your verification, forcing you to have run it again manually the same way you did the first time. Otherwise, it should automatically update within a week or so, regardless of your server.
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Permalink | Quote | PM | +Rep | Commend by ThaKinetic » February 22, 2013 8:29am | Report
Changed it to EUW, yea, i thought i alredy had, and i'm just gonna wait for now, as it hasn't changed yet.
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Permalink | Quote | PM | +Rep | Commend by Matt » February 22, 2013 10:55am | Report
Ok I see the problem. The system didn't reset your summoner ID when you changed your server, which was preventing it from properly moving over. I've cleared your summoner ID manually and next system update should fix you (some time today).

We'll fix that for future users :)

Edit: Yup, there you go, auto update worked this time, you are Gold IV :)
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