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Prizing Problems

Creator: pridos June 27, 2013 2:06pm
6 posts - page 1 of 1
pridos
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Hello, Team Captain of "Energize" here. Back in May 6th we won the "MOBAFire Community CUP EUW May" and were promised the following prizes as we were the first place in the tournament:

$150 USD from MOBAFire
(5) Razer Death Adder Mice
(5) Kingston HyperX 10yr Anniversary Edition Memory 1600MHz 8GB
(5) MOBAFire Stickers
€20 RP + Triumphant Ryze per player

Now, as promised, we gained the 150$ and the 20euros RP and triumphant ryze for everyone on the team. Now here's the problem, after 7+Weeks we still didn't get the Kingston Ram and the Razer Deathadder. It was promised to us that the shipping would arrive within 4-6 weeks and because of this all my team members are becoming impatient. We even asked the March Cup winners if they got their prizes yet, but it was a negative answer.

I'm expecting a reply as to why we still haven't got the Mice and the Ram+Stickers because they were promised to us. Please don't just reply with "The package was delayed" because I've heard enough of that from the March and April teams.
I'd also enjoy a ETA on when the mouse/ram/stickers will arrive.

Thank you for your response,

Pridos
Mowen
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Permalink | Quote | PM | +Rep June 27, 2013 2:11pm | Report
The May and June physical prizes haven't been sent out yet due to a delay with the vendor. I'm sorry for the wait.

The March and April teams should have their's. If they still haven't gotten them tell them to email us at contests@mobafire.com so we can work it out.
Thanks to GrandMasterD for my sig!
pridos
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Permalink | Quote | PM | +Rep June 28, 2013 3:05am | Report
Thanks for the quick response, but when can we expect the prizes to arrive?
Larkin
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Would it be possible to have an UPS delivery code( or something similar depending on who you use) to follow the progress once the packasges are sent?

By when can we expect the prizes to be delivered?
Mowen
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Permalink | Quote | PM | +Rep June 30, 2013 6:20pm | Report
I am not in charge of sending out prizes so I am not sure. Probably your best bet is to ask those questions by emailing contests@mobafire.com
Thanks to GrandMasterD for my sig!
Larkin
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the guy that entered contatc with us was Eric Grady ( ericg@mobafire.com)

I contacted him a few days gao an dhave yet to receive an answer.

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