Consistent Disconnection Problem

[quote=ACESJRA]Hi, Im new to LOL, can anyone please advise how to fix a disconnection issues. My friend consistently encountered this during summoning (PvP), screen turns black and can't reconnect back, as expected, his accounts is suspended. He tried to open another 2 accounts but same problem still occurs. We have tried disabling firewall and adapter settings but still same issue happens over and over again. 'Would appreciate receiving some tips, please... Addt'l infos: Region: EU Nordic & East Location: UAE Thanks in advance. Cheers.[/quote]

[quote=utopus]Is it just PvP summoning?[/quote]

[quote=utopus]Or is it custom games too[/quote]

[quote=ACESJRA]Hi, Before it was just during the summoning, just recently, custom games are always disconnected as well[/quote]

[quote=utopus]you can ask your friend to repair his lolclient (there's a button for it on the patcher client - the window that you see before the login screen), however, i don't think that that's the problem. it sounds like it's a processing problem, or network problem though. what's your friend's up and down speeds? if your friend's upload rate is good, then he probs just has some malware, abd a disk defrag and registry clean-up.[/quote]

[quote=ACESJRA]thanks for that mate, we'll try if lol client repair will work, otherwise, i'll ask for further details on his up&downspeeds, thanks once again, much appreciated. cheers.[/quote]