Matt wrote:
If you are at home, or this is the only IP address you can vote from and it is flagged, you may request that we unlock your account. Unlocked accounts can vote from any flagged IP address (following the other vote rules, that is an IP address can only cast one vote per guide).
To request that your account be unlocked, just use the "Contact Us" link at the bottom of the page. Please include any details you are comfortable sharing. Including the name of the establishment or service provider that you are connecting from will help us to verify your story before unlocking your account.
AP Twisted Fate | AD Carry Kog | Support Sona
Matt wrote:
If you are at home, or this is the only IP address you can vote from and it is flagged, you may request that we unlock your account. Unlocked accounts can vote from any flagged IP address (following the other vote rules, that is an IP address can only cast one vote per guide).
To request that your account be unlocked, just use the "Contact Us" link at the bottom of the page. Please include any details you are comfortable sharing. Including the name of the establishment or service provider that you are connecting from will help us to verify your story before unlocking your account.
Thank you to jhoijhoi for the sig, and all the dividers in the guide.
the explosive heimer
<Member>
<Member>
PM me or email feedback@mobafire.com explaining your problem more in depth.
Thanks to GrandMasterD for my sig!
You need to log in before commenting.
This IP address (111.222.333.444) has been flagged as a potential open proxy. We do not allow voting from open proxies. For more information or to get your account unlocked please read this thread.
Why did I get this message?
You got this message because the IP address you are attempting to vote from was manually or automatically flagged as a known or potential open proxy. This is a new system that has been implemented to help curb abusive voting.
What causes an IP address to get flagged?
We may manually flag IP addresses or sometimes entire blocks when we see a lot of questionable activity coming from the same source.
The system also counts how many different accounts log in from each IP address. When too many accounts have logged in from the same address, it will automatically get flagged as a potential open proxy.
But I haven't done anything wrong!
Don't worry, seeing this error does not mean you have done anything wrong!
IP addresses of public places that are not actually proxies but can be accessed by many different people may still get flagged by the system. This could include internet cafes, schools, work places, smart phones or ISPs that do not provide static IP addresses.
You may have just connected from an IP that was flagged as a result of the behavior of previous users.
Alright, but I'm innocent, is there a way around this?
Yes! The best way around it is to just wait until you get home and vote from home. The majority of ISPs have static IP addresses and you won't have any problems. While connected from a flagged IP, you will not be excluded from any other activities on the site, you will only be prevented from voting or giving reputation.
If you are at home, or this is the only IP address you can vote from and it is flagged, you may request that we unlock your account. Unlocked accounts can vote from any flagged IP address (following the other vote rules, that is an IP address can only cast one vote per guide).
To request that your account be unlocked, just use the "Contact Us" link at the bottom of the page. Please include any details you are comfortable sharing. Including the name of the establishment or service provider that you are connecting from will help us to verify your story before unlocking your account.
If you are just going to unlock accounts anyways, what is the point?
We will not unlock accounts that have just registered and/or have no activity on the site. If an abuser does manage to get an account unlocked, they can still only vote once per guide. This creates a pretty huge hurdle for them to get through before it has any real benefit. We also don't expect a very large amount of people to genuinely need their accounts unlocked, so it will be easy to keep a close eye on them.
That being said, this system is considered a trial. If we get too many complaints we may dial it back, modify it, or drop it altogether. We will see how things go! Feel free to let us know what you think of this system, and if you find it is preventing you from honest voting definitely let us know!