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PBE is online!

Creator: Lugignaf October 21, 2011 4:46pm
46 posts - page 4 of 5
caucheka
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Permalink | Quote | PM | +Rep October 22, 2011 3:45pm | Report
Quoted:
Considerably less red posts on the forums


because who works at riot eu other than the server people? the artists and champ designers, ceos and balance people all live and work on na.

Quoted:
Better overall customer support


again, more people working on the na side.


Quoted:
Better money to RP conversion rate


thats economics for you, not riots decision.

Quoted:
Patches are one day earlier


riot is based in na, i wont pretend i know the inner workings of riot so i'll leave it at that.


deal with it.
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Xenasis
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caucheka wrote:

so north america comes first.


and that is racism.


As a worldwide company, North America shouldn't be treated better just because they're North America - without any justification for their actions.
Lugignaf
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If they hosted the PBE in like... east coast, I think it would be a bit better.

Honestly though, they need an EU server for it as well.


Thank you to jhoijhoi for the sig, and all the dividers in the guide.

Xenasis
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I just want to know why EU is being treated like second class citizens yet again.
Lugignaf
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Simply because of the company basing.
If there was a bigger RIOT community in EU, I'm sure it would be far, far better.
Xenasis
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Lugignaf wrote:

Simply because of the company basing.
If there was a bigger RIOT community in EU, I'm sure it would be far, far better.


I doubt it - considering they've quite clearly managed to get servers in Europe (and when they did the split, they will have needed to get separate servers to different locations) before and have stated all too many times (back when EU had a 1 and a half hour queue all the time) that the EU player base is so considerably larger.


Just because your (greatly globalist) company is based somewhere doesn't mean you purposefully treat your customers there any better. You don't see Sony giving out free products to people in Japan and not anywhere else.
Lugignaf
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I see RIOT giving the Philippines 50 free skins and old Harrowing skins just for playing and not paying RP. What happened to the player base of NA and EU?


Anyway, I'm not vouching for the company in any way but, because more of RIOT is in NA, it makes sense to host it here to better monitor it and the issues that occur.

If it was 100% hosted in EU, there would be massive queue times again because everyone is getting in because of the signup workaround that people found back when PBE was just made public. People would complain on the NA forums "why don't we have it here?!" and much chaos would ensue.
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Xenasis
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Lugignaf wrote:

I see RIOT giving the Philippines 50 free skins and old Harrowing skins just for playing and not paying RP. What happened to the player base of NA and EU?


Anyway, I'm not vouching for the company in any way but, because more of RIOT is in NA, it makes sense to host it here to better monitor it and the issues that occur.

If it was 100% hosted in EU, there would be massive queue times again because everyone is getting in because of the signup workaround that people found back when PBE was just made public. People would complain on the NA forums "why don't we have it here?!" and much chaos would ensue.


To address your top point - I don't know. That further asks the question why do they AND the US get free skins and Europe doesn't?

If Riot don't have the staff in the EU to monitor servers, that's their fault.

There would be no queue times, the server's pretty much dead. I don't see why moving it to the EU would increase queue times.
I know they would complain on the NA forums that they have ping there, but we are doing here, and why does NA get priority over us - when we're the bigger player base?
Lugignaf
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Honestly, I do not give one **** if they move the base of PBE to EU. I'm just here to spectate and try skins. Lag won't affect me one bit.

I'd love for them to move it really. More people on the platform, more testing goes on.
When big changes like the stealth/jungle re-work go live on the PBE, we'll see how it changes. Until then, I don't care one bit which side it's hosted on.


Thank you to jhoijhoi for the sig, and all the dividers in the guide.

JEFFY40HANDS
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Xenasis wrote:



Wait, so just because you're from NA means you should be treated better?

I'm only saying, shouldn't Riot help the majority rather than minority when dealing with these things? They've clearly managed to get servers in the EU before and has an office in Ireland (I think).

Obviously ping is worse on NA servers, what I'm saying is, they shouldn't be NA in the first place.

I understand that NA would be treated like second class citizens if it was an EU server, but why should it be the majority that's discriminated against by Riot quite a lot? As a few more examples -
Considerably less red posts on the forums
USA gets free skins and many more skin opportunities (E.G. Pax and Arctic Caitlyn)
Better overall customer support
Better money to RP conversion rate
Patches are one day earlier


I know Riot's an NA company, but that doesn't mean they have to be racist - and treat anybody that isn't from NA considerably worse than those from NA. Can't the EU get something good for a change?



Don't throw the word "racism" around.

First and foremost because Lugig hit the nail on the head EU needs more Riot staff.

Secondly because it implies that Riot is somehow committing social/ethical atrocities.

Thirdly it's a business. They're allowed to provide a service/product as they see fit. Once you sign the ToS you've agreed to a contract. Which I'm sure Riot's legal staff has written (and amended) to explain certain state(s) of things. What they are or are not LEGALLY bound to do and how you as a customer promise to act. If you read through it thoroughly you'll probably come to a clause which states "Riot has the right to provide their players with a product or service in the form of League of Legends and its merchandise. The level of service varies and is no way a reflection on Riot's beliefs as a company, nor is Riot LEGALLY obligated to provide....." Basically a blanket clause which protects them from opinions like these.

Their standards have to meet each international set of standards. And as long as it is deemed "fit" it's what you get to play.

Your personal sentiment about the "portion" of Riot's player base being higher in EU doesn't automatically make it the higher priority. As I said it's business, it's cheaper and easier for Riot to staff the NA side of things because it's where they're based from.

Building an EU staff that is comparable might take a back seat to other things that are meant to improve the game for EVERYONE. As in 100% not the 65/35 split that makes up EUE/EUW/NA (numbers are made up). So do I think EU needs a better number of staff to do what NA staff already does? Yeah, I would like that because I see no ETHICAL reason not to have that. Do I understand that Riot is a business and as one should be serving the greater WHOLE rather than the bigger PIECE? Yeah I do, then again I'm not in EU with apparent "prison condition" forums staffing.

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