Depends on how many you send, I've sent so many they don't even bother replying to me anymore hehe (jokes I know you do =P) but maybe a Vet report is prioritized over general users? idk.
JHOIJHOI IS THE BESTEST PERSON IN THE WHOLE WORLD AND THIS SIG IS AMAZING TY <3
Unfortunately we don't have a big team of GMs like Blizzard :) The mods do the best they can, but we get a lot of reports and it is very time consuming to reply individually to every single person.
However, you can rest assured that EVERY report is read, reviewed and dealt with, often by more than one of us. We have an issue tracker system built right into the site that the mods use to keep on top of reports. It shows up just like unread messages and won't go away until one of the mods assigns it to themselves, deals with it and closes it.
I should also mention that the system maintains a history of all reports against every user. Every time someone new reports that user, regardless of what they were reported for, it gets bumped in the issue tracker and the past history of reports is all there. This way we can see the chronic trouble-makers and can escalate our response as necessary.
However, you can rest assured that EVERY report is read, reviewed and dealt with, often by more than one of us. We have an issue tracker system built right into the site that the mods use to keep on top of reports. It shows up just like unread messages and won't go away until one of the mods assigns it to themselves, deals with it and closes it.
I should also mention that the system maintains a history of all reports against every user. Every time someone new reports that user, regardless of what they were reported for, it gets bumped in the issue tracker and the past history of reports is all there. This way we can see the chronic trouble-makers and can escalate our response as necessary.
Some reports are left open because the mods can't deal with it and we basically shove the problem over to Matt to fix - of course, he's been really busy so he can't handle it all.
That in particular is what happened to your report, but you're correct - I should have PMed you saying that I sent the issue to Matt.
That in particular is what happened to your report, but you're correct - I should have PMed you saying that I sent the issue to Matt.
Canoas
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Maybe I'm the only one who thinks this way, but I really liked in that in WOW Blizzard always replied to you, even if they couldn't say what they did the GMs would let you know that your voice was heard. In games like LoL, however, reporting is really frustrating because it just feels like you're talking to a wall. The same happens in mobafire too = (
A simple "We got your report, but we can't let you know our decision" would be wonderful.
Thank you in advance