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I can´t edit my Profile.

Creator: EQ_Gleichen September 29, 2018 6:23am
EQ_Gleichen
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I want to change my Avatar and my Favorite Role etc. But if i click on Update Avatar, nothing happens.
PsiGuard
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To edit your avatar, click the avatar image in the profile settings screen (to the left of the Update Avatar button). Once you've selected an avatar that you're happy with, click Update Avatar to save your changes.

To save changes to other parts of your profile, scroll to the bottom of the profile settings and click the green Update button below the signature box.
Thanks to Jovy for the sig!
GhostJunior972
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Permalink | Quote | PM | +Rep October 4, 2018 8:46am | Report
I have the same issue... i just created my account and i cant change anything.
PsiGuard
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It seems to be working fine for me. Try disabling any browser extensions you have active and see if that makes any difference. If you both are still having issues saving any changes to your profile, please post the following in this thread:
  1. Your device (PC, phone, tablet)
  2. Your web browser
  3. The exact steps you're taking when experiencing the bug (what you click/edit and in what order)

This information will help the developers investigate this issue. Sorry for the inconvenience, we'll try to get this solved as soon as possible.
Thanks to The_Nameless_Bard for the sig!
GhostJunior972
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Im using a PC and Firefox browser. I have no extension atm.

- Steps when I tried to change Avatar :

edit profile -> click on the avatar in the avatar section -> then I choose the avatar -> update avatar and nothing happens.

- When I tried to update something else :

edit profile -> summoner name -> server -> update

I tried to change several things but this ain't working.
Guardian Lulu
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I'm having the problem as well. I'm using a laptop, and Chrome. No extension besides Ad Block.

Steps for avatar:
edit profile > click the avatar in the 'change avatar' area > click the avatar I want in the Mobafire gallery > it shows my selection > click "update avatar" > selection goes back to default

Steps for updating literally anything else:
edit profile > click box i want to fill in > fill in box > scroll all the way down below signature > hit "Update" > boxes I filled in go blank again

Edit: Only thing I've had stay filled in is my signature.

Edit 2: Nevermind, it's blank again.
Yellow Puto
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Oh, I'm not the only one with the problem! That's good to know...kinda
Im using a MacBook and Safari, and I only have Adblock and Honey as extensions.
When trying to change my avatar:
Edit Profile > Change avatar > any icon in the gallery > Update avatar > No change :')
PsiGuard
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Thanks for the extra info guys, we'll get this fixed as soon as possible.
Thanks to Minho for the sig!
PsiGuard
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Permalink | Quote | PM | +Rep October 16, 2018 4:35pm | Report
A fix for this went live today, please try again and let me know if you run into any more issues.

@ EQ_Gleichen @ GhostJunior972 @ Yellow Puto
Thanks to Minho for the sig!

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