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credit card rejected

Creator: RawrPT July 27, 2017 5:27pm
6 posts - page 1 of 1
RawrPT
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Permalink | Quote | PM | +Rep July 27, 2017 5:27pm | Report
Dear support, i've been trying for a couple of times do join prime to support mobafire, since i love this website and seriously is hell of helpful. For some wicked reason my credit card keeps being rejected and I already tried to use 2 different ones. Is there any solution for this? (I've checked and the money was not removed from my account :\)
PsiGuard
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Permalink | Quote | PM | +Rep July 27, 2017 6:43pm | Report
Hey RawrPT, thanks so much for the support! I'll see if we can get your issue solved as quickly as possible.
Thanks to Jovy for the sig!
RawrPT
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Thank you so much for the attention Psiguard, i'll wait for that ;)
Mowen
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@ RawrPT from what we can tell from our records the payment is being declined on your banks side and not on our side. We can't seem to find anything to do on our side to facilitate so I'd try either using a different card or asking your bank what's up.
Thanks to GrandMasterD for my sig!
RawrPT
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@ Mowen Thank you very much. I'll try to find out, whats happening :)
RawrPT
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Does it give any reason to why it's rejected or anything like generic reasons?

Solution: So I fixed the problem by creating a new account an adding prime on that account (EoyPT) the worst part is that i had some activity badges here and etc, not much but whatever, i'll start up there.

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