Hey RezoneVerified, I responded to your PM but I'll also leave a comment here for posterity. I'll pass on your problem to the devs so they can look into why our system's having problems processing your renewal payment. Sorry for the inconvenience! We'll try and get this fixed as soon as possible.
Thanks to Janitsu for the sig!
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I have had it for 3 months up until yesterday then it was time for it to renew. My prime said currently active but I didn't have any of the perks, so I deactivated my Prime in order to type in my card details and resubscribe....but every time I input my card details it says error. I have used the same card details many times and have checked the account linked to it.
I'm very confused as there doesn't seem to be a direct chat/support link so I'm turning to you bros!
Thanks for the help in advance.