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Having a problem with purchasing Prime

Creator: RTO May 12, 2018 9:40am
Forums Site Support Having a problem with purchasing Prime
7 posts - page 1 of 1
RTO
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Permalink | Quote | PM | +Rep May 12, 2018 9:40am | Report
Everytime I put my card information in and submit, it says that it is unable to handle the request and goes to a 500 error. Why won't you take my money Mobafire? lol

https://imgur.com/a/U3Wipl2

I verified the info is correct and also entered the stripe info.
PsiGuard
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Permalink | Quote | PM | +Rep May 12, 2018 5:08pm | Report
Hey RenektonTopOnly, thanks for reporting this issue. I'll pass this information onto the developers so they can look into the problem. We'll try and get this resolved as soon as possible.
Thanks to Jovy for the sig!
RTO
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Permalink | Quote | PM | +Rep May 12, 2018 6:34pm | Report
Thanks!
RTO
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Permalink | Quote | PM | +Rep May 18, 2018 11:12pm | Report
Anything back from this yet? I still can't purchase anything on the account
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Permalink | Quote | PM | +Rep May 18, 2018 11:47pm | Report
Hey RenektonTopOnly, I'm afraid I don't have any news yet. I'll ping the devs again about this issue. Sorry for the wait.
Thanks to Fatelblade for the sig!
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Permalink | Quote | PM | +Rep May 24, 2018 12:01pm | Report
Can I like paypal you and get the account updated with the right info or something. This is really frustrating. I have got like 10k views since I first posted with my stream not getting viewed.
PsiGuard
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Permalink | Quote | PM | +Rep May 24, 2018 5:35pm | Report
I'll PM you.
Thanks to Hoppermh for the sig!

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