Guides skipped good/great guide rating

[quote=Chromuro]I have three guides and two of them already achieved great guide rating, but the third one, even if it sits at 90%~, it didn't registered as great. It got to this point already in august, but I waited since I thought it could have been because my second guide achieved great guide score in that month. But to this day, it is still without neither good nor great score. My second guide too had the same problem, but only for the good score, it skipped literally to great immediatly. The first guide didn't have both of this problem, so I'm a bit confused to why this happened. [url=https://www.mobafire.com/league-of-legends/build/gardening-101-with-the-thorn-lady-s8-530763]This[/url] is the one that skipped only the good rating, while [url=https://www.mobafire.com/league-of-legends/build/faith-of-the-depths-s8-534550]this[/url] is the one that at the moment has neither of those.[/quote]

[quote=PsiGuard]Good Guide Scores are upgraded to Great Guide Scores when you pass a certain score threshold, so I believe the system is working properly in regards to the first guide you linked. I also don't have any Good Guide Scores because my guides are above the threshold. I'm not sure why your Illaoi guide isn't generating tickets. Your guide needs to be updated to receive tickets for the month. It seems like you updated within the right time frame, but it wouldn't hurt to update it again and then wait 24 hours and see if the tickets show up properly. I'll double check that the good-to-great transition is working as intended and see if I can get someone to look into why your Illaoi guide isn't getting tickets if the update doesn't fix it.[/quote]

[quote=Chromuro]About my malzahar guide I know, that is the only one that behaved normally (first good and then great); the main problems were in the zyra and illaoi guide. About the update, I've tried even last month (since it had this score like a week and a half after it has been published), but again nothing. I'll retry to update it anyway, maybe this time is the good one. I'll report to you if it fixed itself or not.[/quote]

[quote=Chromuro]24-hours update: ...still nothing, the guide doesn't want to wake up. In a completely unrelated note, is it normal that I can't see guide scores in my profile? [img]https://i.imgur.com/pxdNNFt.png[/img][/quote]

[quote=PsiGuard]Looking into the ticket issue. The score bars were removed from the profile for now because they weren't displaying the data we wanted so they're disabled for now.[/quote]

[quote=Chromuro]Oh ok, I was just curious since it has been a while and I thought my profile was bugged lol Anyway thank you for looking into the issue, I'll wait for updates :^[/quote]

[quote=Chromuro]Hey! A little update: finally I got all the tickets without doing nothing. Or, at least, I don't know if it is because yesterday I updated it again or because you or the dev gods worked your magic. Anyway now it's fixed![/quote]

[quote=PsiGuard]Good to hear! Thanks for the update. :)[/quote]