LoL Summoner Info not working on Windows 10?

[quote=PickleMaster]Has anybody else had any troubles running LSI on Windows 10? I had it back when I had Windows 7, and when I upgraded it no longer opens. I have uninstalled and reinstalled, tried running it in compatibility mode and as administrator, everything. I sent the people at the LSI website a support message but never heard back. Anyone else having this issue? Anyone else know how to fix it or have another app to suggest for recording games? I sometimes use op.gg, but it feels like kind of a hassle. Thanks! (By the way, sorry if this topic should be in a different section. New to the board and I didn't see anything for help & support.)[/quote]

[quote=utopus]I suggest using replay.gg You don't even need to have programs open. It'll record MOST games for you, and you can watch the games on all computers.[/quote]

[quote=jhoijhoi]Jesus f*ck. I decided to sign up for that. And now I can't reconnect to my game for any longer than a minute. I'm in my promos to Plat 3. God frikken damnit.[/quote]

[quote=utopus]Replay.gg? Sorry jhoi :< It hasn't given me any trouble[/quote]

[quote=Vapora Dark][quote=jhoijhoi]Jesus f*ck. I decided to sign up for that. And now I can't reconnect to my game for any longer than a minute. I'm in my promos to Plat 3. God frikken damnit.[/quote] I'm fairly sure that's unrelated, replay.gg is an independent site that acts on its own, it doesn't require anything from you. There's no reason why someone recording your game would affect your ability to connect to said game afaik.[/quote]

[quote=jhoijhoi]^Actually, it does. I renamed a runepage prior to joining the game. It's the only thing that was different about my whole computer set up. Played 5 games perfectly before it. My team surrendered at 20, after I reconnected about 10 times, but could never stay longer than a minute before everything freezing. I had to type, "I agree" to not leaving/afking. I haven't left a game since Season 1. feelsbadman.jpeg [img=http://i.imgur.com/Benj3OI.png width=500] So I cleared my browser history (including caches etc) and renamed the rune page. Then tested on a custom. Then a co-op vs AI. Then just now a ranked game. So good to know it's not causing me anymore problems, but not visiting the site again, just in case.[/quote]

[quote=Vapora Dark]Well I doubt your rune page name was causing your problems, and I don't see how your browser cache affects your League client, so I still think it was unrelated. It recorded your custom game and your last ranked game (checked myself) without causing you issues so it's working at least.[/quote]

[quote=jhoijhoi]^And it obviously didn't record my other ranked game because it borked my client.[/quote]

[quote=Wayne3100]I'm pretty sure the only thing the site does after asking you to rename a rune page is ask Riot for your rune information by making a call to the Riot API with your summoner ID (901803), warranting the following response: [spoiler=response (warning: long)][code] {"901803": { "pages": [ { "id": 2618356, "slots": [ { "runeId": 5245, "runeSlotId": 1 }, { "runeId": 5245, "runeSlotId": 2 }, { "runeId": 5245, "runeSlotId": 3 }, { "runeId": 5245, "runeSlotId": 4 }, { "runeId": 5245, "runeSlotId": 5 }, { "runeId": 5245, "runeSlotId": 6 }, { "runeId": 5245, "runeSlotId": 7 }, { "runeId": 5245, "runeSlotId": 8 }, { "runeId": 5251, "runeSlotId": 9 }, { "runeId": 5315, "runeSlotId": 10 }, { "runeId": 5315, "runeSlotId": 11 }, { "runeId": 5315, "runeSlotId": 12 }, { "runeId": 5315, "runeSlotId": 13 }, { "runeId": 5315, "runeSlotId": 14 }, { "runeId": 5317, "runeSlotId": 15 }, { "runeId": 5317, "runeSlotId": 16 }, { "runeId": 5317, "runeSlotId": 17 }, { "runeId": 5317, "runeSlotId": 18 }, { "runeId": 5289, "runeSlotId": 19 }, { "runeId": 5289, "runeSlotId": 20 }, { "runeId": 5289, "runeSlotId": 21 }, { "runeId": 5289, "runeSlotId": 22 }, { "runeId": 5289, "runeSlotId": 23 }, { "runeId": 5289, "runeSlotId": 24 }, { "runeId": 5289, "runeSlotId": 25 }, { "runeId": 5289, "runeSlotId": 26 }, { "runeId": 5289, "runeSlotId": 27 }, { "runeId": 5337, "runeSlotId": 28 }, { "runeId": 5337, "runeSlotId": 29 }, { "runeId": 5337, "runeSlotId": 30 } ], "name": "ADC", "current": true }, { "id": 2618357, "slots": [ { "runeId": 5273, "runeSlotId": 1 }, { "runeId": 5273, "runeSlotId": 2 }, { "runeId": 5273, "runeSlotId": 3 }, { "runeId": 5273, "runeSlotId": 4 }, { "runeId": 5273, "runeSlotId": 5 }, { "runeId": 5273, "runeSlotId": 6 }, { "runeId": 5273, "runeSlotId": 7 }, { "runeId": 5273, "runeSlotId": 8 }, { "runeId": 5273, "runeSlotId": 9 }, { "runeId": 5315, "runeSlotId": 10 }, { "runeId": 5315, "runeSlotId": 11 }, { "runeId": 5315, "runeSlotId": 12 }, { "runeId": 5315, "runeSlotId": 13 }, { "runeId": 5315, "runeSlotId": 14 }, { "runeId": 5315, "runeSlotId": 15 }, { "runeId": 5315, "runeSlotId": 16 }, { "runeId": 5315, "runeSlotId": 17 }, { "runeId": 5315, "runeSlotId": 18 }, { "runeId": 5289, "runeSlotId": 19 }, { "runeId": 5289, "runeSlotId": 20 }, { "runeId": 5289, "runeSlotId": 21 }, { "runeId": 5289, "runeSlotId": 22 }, { "runeId": 5289, "runeSlotId": 23 }, { "runeId": 5289, "runeSlotId": 24 }, { "runeId": 5289, "runeSlotId": 25 }, { "runeId": 5289, "runeSlotId": 26 }, { "runeId": 5289, "runeSlotId": 27 }, { "runeId": 5357, "runeSlotId": 28 }, { "runeId": 5357, "runeSlotId": 29 }, { "runeId": 5357, "runeSlotId": 30 } ], "name": "APC Armour", "current": false }, { "id": 2618358, "slots": [ { "runeId": 5273, "runeSlotId": 1 }, { "runeId": 5273, "runeSlotId": 2 }, { "runeId": 5273, "runeSlotId": 3 }, { "runeId": 5273, "runeSlotId": 4 }, { "runeId": 5273, "runeSlotId": 5 }, { "runeId": 5273, "runeSlotId": 6 }, { "runeId": 5273, "runeSlotId": 7 }, { "runeId": 5273, "runeSlotId": 8 }, { "runeId": 5273, "runeSlotId": 9 }, { "runeId": 5316, "runeSlotId": 10 }, { "runeId": 5316, "runeSlotId": 11 }, { "runeId": 5316, "runeSlotId": 12 }, { "runeId": 5316, "runeSlotId": 13 }, { "runeId": 5316, "runeSlotId": 14 }, { "runeId": 5316, "runeSlotId": 15 }, { "runeId": 5316, "runeSlotId": 16 }, { "runeId": 5316, "runeSlotId": 17 }, { "runeId": 5316, "runeSlotId": 18 }, { "runeId": 5289, "runeSlotId": 19 }, { "runeId": 5289, "runeSlotId": 20 }, { "runeId": 5289, "runeSlotId": 21 }, { "runeId": 5289, "runeSlotId": 22 }, { "runeId": 5289, "runeSlotId": 23 }, { "runeId": 5289, "runeSlotId": 24 }, { "runeId": 5289, "runeSlotId": 25 }, { "runeId": 5289, "runeSlotId": 26 }, { "runeId": 5289, "runeSlotId": 27 }, { "runeId": 5357, "runeSlotId": 28 }, { "runeId": 5357, "runeSlotId": 29 }, { "runeId": 5357, "runeSlotId": 30 } ], "name": "APC Health", "current": false }, { "id": 2618359, "slots": [ { "runeId": 5253, "runeSlotId": 1 }, { "runeId": 5253, "runeSlotId": 2 }, { "runeId": 5253, "runeSlotId": 3 }, { "runeId": 5253, "runeSlotId": 4 }, { "runeId": 5253, "runeSlotId": 5 }, { "runeId": 5253, "runeSlotId": 6 }, { "runeId": 5253, "runeSlotId": 7 }, { "runeId": 5253, "runeSlotId": 8 }, { "runeId": 5253, "runeSlotId": 9 }, { "runeId": 5315, "runeSlotId": 10 }, { "runeId": 5315, "runeSlotId": 11 }, { "runeId": 5315, "runeSlotId": 12 }, { "runeId": 5315, "runeSlotId": 13 }, { "runeId": 5317, "runeSlotId": 14 }, { "runeId": 5317, "runeSlotId": 15 }, { "runeId": 5317, "runeSlotId": 16 }, { "runeId": 5317, "runeSlotId": 17 }, { "runeId": 5317, "runeSlotId": 18 }, { "runeId": 5289, "runeSlotId": 19 }, { "runeId": 5289, "runeSlotId": 20 }, { "runeId": 5289, "runeSlotId": 21 }, { "runeId": 5289, "runeSlotId": 22 }, { "runeId": 5289, "runeSlotId": 23 }, { "runeId": 5289, "runeSlotId": 24 }, { "runeId": 5289, "runeSlotId": 25 }, { "runeId": 5289, "runeSlotId": 26 }, { "runeId": 5289, "runeSlotId": 27 }, { "runeId": 5335, "runeSlotId": 28 }, { "runeId": 5335, "runeSlotId": 29 }, { "runeId": 5335, "runeSlotId": 30 } ], "name": "Bruiser AD", "current": false }, { "id": 2618360, "slots": [ { "runeId": 5253, "runeSlotId": 1 }, { "runeId": 5253, "runeSlotId": 2 }, { "runeId": 5253, "runeSlotId": 3 }, { "runeId": 5253, "runeSlotId": 4 }, { "runeId": 5253, "runeSlotId": 5 }, { "runeId": 5253, "runeSlotId": 6 }, { "runeId": 5253, "runeSlotId": 7 }, { "runeId": 5253, "runeSlotId": 8 }, { "runeId": 5253, "runeSlotId": 9 }, { "runeId": 5317, "runeSlotId": 10 }, { "runeId": 5317, "runeSlotId": 11 }, { "runeId": 5317, "runeSlotId": 12 }, { "runeId": 5317, "runeSlotId": 13 }, { "runeId": 5317, "runeSlotId": 14 }, { "runeId": 5315, "runeSlotId": 15 }, { "runeId": 5315, "runeSlotId": 16 }, { "runeId": 5315, "runeSlotId": 17 }, { "runeId": 5315, "runeSlotId": 18 }, { "runeId": 5289, "runeSlotId": 19 }, { "runeId": 5289, "runeSlotId": 20 }, { "runeId": 5289, "runeSlotId": 21 }, { "runeId": 5289, "runeSlotId": 22 }, { "runeId": 5289, "runeSlotId": 23 }, { "runeId": 5289, "runeSlotId": 24 }, { "runeId": 5289, "runeSlotId": 25 }, { "runeId": 5289, "runeSlotId": 26 }, { "runeId": 5289, "runeSlotId": 27 }, { "runeId": 5351, "runeSlotId": 28 }, { "runeId": 5351, "runeSlotId": 29 }, { "runeId": 5351, "runeSlotId": 30 } ], "name": "Bruiser Sustain", "current": false }, { "id": 2618361, "slots": [ { "runeId": 5245, "runeSlotId": 1 }, { "runeId": 5245, "runeSlotId": 2 }, { "runeId": 5245, "runeSlotId": 3 }, { "runeId": 5245, "runeSlotId": 4 }, { "runeId": 5245, "runeSlotId": 5 }, { "runeId": 5245, "runeSlotId": 6 }, { "runeId": 5245, "runeSlotId": 7 }, { "runeId": 5245, "runeSlotId": 8 }, { "runeId": 5245, "runeSlotId": 9 }, { "runeId": 5315, "runeSlotId": 10 }, { "runeId": 5315, "runeSlotId": 11 }, { "runeId": 5315, "runeSlotId": 12 }, { "runeId": 5315, "runeSlotId": 13 }, { "runeId": 5315, "runeSlotId": 14 }, { "runeId": 5315, "runeSlotId": 15 }, { "runeId": 5315, "runeSlotId": 16 }, { "runeId": 5315, "runeSlotId": 17 }, { "runeId": 5315, "runeSlotId": 18 }, { "runeId": 5289, "runeSlotId": 19 }, { "runeId": 5289, "runeSlotId": 20 }, { "runeId": 5289, "runeSlotId": 21 }, { "runeId": 5289, "runeSlotId": 22 }, { "runeId": 5289, "runeSlotId": 23 }, { "runeId": 5289, "runeSlotId": 24 }, { "runeId": 5289, "runeSlotId": 25 }, { "runeId": 5289, "runeSlotId": 26 }, { "runeId": 5289, "runeSlotId": 27 }, { "runeId": 5347, "runeSlotId": 28 }, { "runeId": 5347, "runeSlotId": 29 }, { "runeId": 5347, "runeSlotId": 30 } ], "name": "Support Harass", "current": false }, { "id": 2618362, "slots": [ { "runeId": 5257, "runeSlotId": 1 }, { "runeId": 5257, "runeSlotId": 2 }, { "runeId": 5257, "runeSlotId": 3 }, { "runeId": 5257, "runeSlotId": 4 }, { "runeId": 5257, "runeSlotId": 5 }, { "runeId": 5257, "runeSlotId": 6 }, { "runeId": 5257, "runeSlotId": 7 }, { "runeId": 5257, "runeSlotId": 8 }, { "runeId": 5257, "runeSlotId": 9 }, { "runeId": 5315, "runeSlotId": 10 }, { "runeId": 5315, "runeSlotId": 11 }, { "runeId": 5315, "runeSlotId": 12 }, { "runeId": 5315, "runeSlotId": 13 }, { "runeId": 5315, "runeSlotId": 14 }, { "runeId": 5315, "runeSlotId": 15 }, { "runeId": 5315, "runeSlotId": 16 }, { "runeId": 5315, "runeSlotId": 17 }, { "runeId": 5315, "runeSlotId": 18 }, { "runeId": 5289, "runeSlotId": 19 }, { "runeId": 5289, "runeSlotId": 20 }, { "runeId": 5289, "runeSlotId": 21 }, { "runeId": 5289, "runeSlotId": 22 }, { "runeId": 5289, "runeSlotId": 23 }, { "runeId": 5289, "runeSlotId": 24 }, { "runeId": 5289, "runeSlotId": 25 }, { "runeId": 5289, "runeSlotId": 26 }, { "runeId": 5289, "runeSlotId": 27 }, { "runeId": 5347, "runeSlotId": 28 }, { "runeId": 5347, "runeSlotId": 29 }, { "runeId": 5347, "runeSlotId": 30 } ], "name": "Support Tanky", "current": false }, { "id": 2618363, "slots": [ { "runeId": 5247, "runeSlotId": 1 }, { "runeId": 5247, "runeSlotId": 2 }, { "runeId": 5247, "runeSlotId": 3 }, { "runeId": 5247, "runeSlotId": 4 }, { "runeId": 5247, "runeSlotId": 5 }, { "runeId": 5247, "runeSlotId": 6 }, { "runeId": 5247, "runeSlotId": 7 }, { "runeId": 5247, "runeSlotId": 8 }, { "runeId": 5247, "runeSlotId": 9 }, { "runeId": 5317, "runeSlotId": 10 }, { "runeId": 5317, "runeSlotId": 11 }, { "runeId": 5317, "runeSlotId": 12 }, { "runeId": 5317, "runeSlotId": 13 }, { "runeId": 5317, "runeSlotId": 14 }, { "runeId": 5317, "runeSlotId": 15 }, { "runeId": 5317, "runeSlotId": 16 }, { "runeId": 5317, "runeSlotId": 17 }, { "runeId": 5317, "runeSlotId": 18 }, { "runeId": 5295, "runeSlotId": 19 }, { "runeId": 5295, "runeSlotId": 20 }, { "runeId": 5295, "runeSlotId": 21 }, { "runeId": 5295, "runeSlotId": 22 }, { "runeId": 5295, "runeSlotId": 23 }, { "runeId": 5295, "runeSlotId": 24 }, { "runeId": 5295, "runeSlotId": 25 }, { "runeId": 5295, "runeSlotId": 26 }, { "runeId": 5295, "runeSlotId": 27 }, { "runeId": 5335, "runeSlotId": 28 }, { "runeId": 5335, "runeSlotId": 29 }, { "runeId": 5335, "runeSlotId": 30 } ], "name": "AA Jungler", "current": false }, { "id": 2618364, "slots": [ { "runeId": 5245, "runeSlotId": 1 }, { "runeId": 5245, "runeSlotId": 2 }, { "runeId": 5245, "runeSlotId": 3 }, { "runeId": 5245, "runeSlotId": 4 }, { "runeId": 5245, "runeSlotId": 5 }, { "runeId": 5245, "runeSlotId": 6 }, { "runeId": 5245, "runeSlotId": 7 }, { "runeId": 5245, "runeSlotId": 8 }, { "runeId": 5245, "runeSlotId": 9 }, { "runeId": 5317, "runeSlotId": 10 }, { "runeId": 5317, "runeSlotId": 11 }, { "runeId": 5317, "runeSlotId": 12 }, { "runeId": 5317, "runeSlotId": 13 }, { "runeId": 5317, "runeSlotId": 14 }, { "runeId": 5317, "runeSlotId": 15 }, { "runeId": 5317, "runeSlotId": 16 }, { "runeId": 5317, "runeSlotId": 17 }, { "runeId": 5317, "runeSlotId": 18 }, { "runeId": 5295, "runeSlotId": 19 }, { "runeId": 5295, "runeSlotId": 20 }, { "runeId": 5295, "runeSlotId": 21 }, { "runeId": 5295, "runeSlotId": 22 }, { "runeId": 5295, "runeSlotId": 23 }, { "runeId": 5295, "runeSlotId": 24 }, { "runeId": 5295, "runeSlotId": 25 }, { "runeId": 5295, "runeSlotId": 26 }, { "runeId": 5295, "runeSlotId": 27 }, { "runeId": 5335, "runeSlotId": 28 }, { "runeId": 5335, "runeSlotId": 29 }, { "runeId": 5335, "runeSlotId": 30 } ], "name": "AP Jungler", "current": false }, { "id": 2618365, "slots": [ { "runeId": 5245, "runeSlotId": 1 }, { "runeId": 5245, "runeSlotId": 2 }, { "runeId": 5245, "runeSlotId": 3 }, { "runeId": 5245, "runeSlotId": 4 }, { "runeId": 5245, "runeSlotId": 5 }, { "runeId": 5245, "runeSlotId": 6 }, { "runeId": 5245, "runeSlotId": 7 }, { "runeId": 5245, "runeSlotId": 8 }, { "runeId": 5245, "runeSlotId": 9 }, { "runeId": 5315, "runeSlotId": 10 }, { "runeId": 5315, "runeSlotId": 11 }, { "runeId": 5315, "runeSlotId": 12 }, { "runeId": 5315, "runeSlotId": 13 }, { "runeId": 5315, "runeSlotId": 14 }, { "runeId": 5315, "runeSlotId": 15 }, { "runeId": 5315, "runeSlotId": 16 }, { "runeId": 5315, "runeSlotId": 17 }, { "runeId": 5315, "runeSlotId": 18 }, { "runeId": 5295, "runeSlotId": 19 }, { "runeId": 5295, "runeSlotId": 20 }, { "runeId": 5295, "runeSlotId": 21 }, { "runeId": 5295, "runeSlotId": 22 }, { "runeId": 5295, "runeSlotId": 23 }, { "runeId": 5295, "runeSlotId": 24 }, { "runeId": 5295, "runeSlotId": 25 }, { "runeId": 5295, "runeSlotId": 26 }, { "runeId": 5295, "runeSlotId": 27 }, { "runeId": 5355, "runeSlotId": 28 }, { "runeId": 5347, "runeSlotId": 29 }, { "runeId": 5347, "runeSlotId": 30 } ], "name": "AP Bruiser", "current": false }, { "id": 2618366, "name": "?", "current": false }, { "id": 2618367, "name": "q", "current": false }, { "id": 2618368, "name": "ggg", "current": false } ], "summonerId": 901803 }}[/code][/spoiler] As you can see, the bottom of every rune page contains a "name" field, so all it needs to do at that point is check whether any of them are named what you were told to rename to and you're good to go. It doesn't actually [i]alter[/i] anything, so it sounds more likely that renaming the page somehow triggered a bug on Riot's end. ...Unless of course this isn't how it works or there's more beyond this which I'm unaware of 8D[/quote]

[quote=jhoijhoi]I was pretty salty at the time - just sending everyone a warning if you decide to register with the site. Don't play a ranked game straight after, just in case ^^[/quote]