In order to save any updates to your profile, you need to change your desired settings and then scroll all the way to the bottom of the page and click the green Update button beneath the signature box. If you don't click this button, or you instead click the Update Avatar button or navigate away, your changes won't be saved.
Let me know if you're doing this correctly but still aren't seeing your changes saved. If it's still not working, try disabling all your browser extensions. Let me know what browser and device you're using if you believe this is caused by a bug.
Let me know if you're doing this correctly but still aren't seeing your changes saved. If it's still not working, try disabling all your browser extensions. Let me know what browser and device you're using if you believe this is caused by a bug.
Thanks to Minho for the sig!
Thanks for the reports everyone. We'll get this working as soon as we can.
Thanks to The_Nameless_Bard for the sig!
Decided to wait a couple days and try again. I changed my name awhile ago and someone claimed my old name. My account is stuck on Silver 4 instead of Diamond 5 now. I'd really like to get the name changed so I can verify my summoner name and rank. Tried multiple browsers, with zero extensions, with zero luck.
Hey Nateshark, thanks for trying again and checking back in with us. I don't have any news yet on this bug but the devs will fix it as soon as they can. I definitely get why you'd want to update your name as soon as possible. I'll post here again when the fix is live.
Thanks to Minho for the sig!
A fix for this went live today, please try again and let me know if you run into any more issues.
@ Nateshark @ Cazziel @ Guardian Lulu @ Kagari Izuriha
@ Nateshark @ Cazziel @ Guardian Lulu @ Kagari Izuriha
Thanks to Lugignaf for the sig!
You need to log in before commenting.
Every time I try to update anything on my page it just dissapears after I hit the "Update" button. What am I doing wrong?