Click to open network menu
Join or Log In
Smitefire logo

Join the leading League of Legends community. Create and share Champion Guides and Builds.

Create an MFN Account






Or

's Forum Avatar

Lost 100 Reward Points

Creator: L3gislacerator August 6, 2017 9:34am
14 posts - page 1 of 2
1 2
L3gislacerator
<Fabulous>
L3gislacerator's Forum Avatar
Show more awards
Posts:
201
Joined:
Nov 16th, 2015
Permalink | Quote | PM | +Rep August 6, 2017 9:34am | Report
Earlier in the month, my support guide got 100 points for Great Score Achieved. This morning, though, I got a vote which I assume brought the score to Good, yet the points disappeared completely. Shouldn't they have stayed since the requirements are for achieving, not maintaining, the Great score?

| Support Taric Guide | Jungle Taric Guide | signature by jhoijhoi! |
PsiGuard
<Retired Admin>
PsiGuard's Forum Avatar
Show more awards
Posts:
10285
Joined:
Jun 26th, 2011
Permalink | Quote | PM | +Rep August 6, 2017 4:25pm | Report
Are you sure this was during the month of August? If it was the end of July, the points would be reset at the start of the new month.

If it was in August, that sounds like a bug to me. I agree it would make more sense for a "score achieved" accolade to remain even if the guide is downvoted.
Thanks to Minho for the sig!
L3gislacerator
<Fabulous>
L3gislacerator's Forum Avatar
Show more awards
Posts:
201
Joined:
Nov 16th, 2015
Permalink | Quote | PM | +Rep August 6, 2017 10:02pm | Report
Yeah, it was for this month since I remember starting at zero. I've never seen a sudden disappearance during the month, though, so I'm also thinking it was a bug.

| Support Taric Guide | Jungle Taric Guide | signature by jhoijhoi! |
PsiGuard
<Retired Admin>
PsiGuard's Forum Avatar
Show more awards
Posts:
10285
Joined:
Jun 26th, 2011
Permalink | Quote | PM | +Rep August 7, 2017 2:40pm | Report
Sounds like that's unintended then. Looking into this, thanks L3gislacerator.
Thanks to Minho for the sig!
Mowen
<Production Coordinator>
Mowen's Forum Avatar
Show more awards
Posts:
6443
Joined:
Nov 7th, 2010
Permalink | Quote | PM | +Rep August 9, 2017 9:10am | Report
Just as an update this is a bug, you aren't supposed to lose your "achieved great score" etc bonus points if you drop below, we're working on fixing it and redistributing points accordingly!
Thanks to GrandMasterD for my sig!
Mowen
<Production Coordinator>
Mowen's Forum Avatar
Show more awards
Posts:
6443
Joined:
Nov 7th, 2010
Permalink | Quote | PM | +Rep August 9, 2017 2:25pm | Report
Just giving you an update that due to the complexity of the issue Matt is having to do some pretty deep investigating on top of other responsibilities, so it may take a few days to be resolved. However, we will be sure to get a fix up and set everyone's point totals right before the month is over and the raffle is held!
L3gislacerator
<Fabulous>
L3gislacerator's Forum Avatar
Show more awards
Posts:
201
Joined:
Nov 16th, 2015
Permalink | Quote | PM | +Rep August 9, 2017 10:45pm | Report
Understandable, thanks for working on it. :)

| Support Taric Guide | Jungle Taric Guide | signature by jhoijhoi! |
L3gislacerator
<Fabulous>
L3gislacerator's Forum Avatar
Show more awards
Posts:
201
Joined:
Nov 16th, 2015
Permalink | Quote | PM | +Rep August 29, 2017 1:13pm | Report
Any updates on the issue?

| Support Taric Guide | Jungle Taric Guide | signature by jhoijhoi! |
Matt
<Administrator>
Matt's Forum Avatar
Show more awards
Posts:
4286
Joined:
Dec 8th, 2009
Permalink | Quote | PM | +Rep August 29, 2017 3:21pm | Report
I found the issue and I'm working on a fix right now. I should have it sorted in the next 30 mins. Right now ticket counts are even more broken because I had to make some temporary tweaks but I'm not done, so please sit tight until we're done before anyone worries about where their tickets went :) Once it's done I will post here again.
Matt
<Administrator>
Matt's Forum Avatar
Show more awards
Posts:
4286
Joined:
Dec 8th, 2009
Permalink | Quote | PM | +Rep August 29, 2017 3:51pm | Report
Ok, fixes are done. @ L3gislacerator you have the 100 tickets restored. Let us know right away if you spot anything still incorrect!
1 2

You need to log in before commenting.

League of Legends Champions:

Teamfight Tactics Guide